Common questions

How do I invite members to my group?

Go to the Members screen and tap the invite button. Share the link or code with your co-owners and they'll be able to join your group after creating an account.

Can I transfer ownership of my group?

Yes. The group owner can transfer ownership to any other member from the Members screen. The new owner gets full admin control.

How do I delete my account?

Go to Settings and scroll to the bottom. Account deletion removes all your data, including flights, bookings, and profile information. If you're the last member, the group is also deleted.

How do I manage my subscription?

Go to Settings and tap "Manage Subscription." This opens the Stripe customer portal where you can update your payment method, change plans, or cancel.

Is 5-by-5 an official logbook?

No. 5-by-5 is a convenience and coordination tool. It is not an FAA-approved electronic logbook. You must maintain a separate, compliant pilot logbook as required by FAA regulations.

What data do you collect?

We collect only what's needed to run the app — account info, flight records, booking data, and aircraft details. We never sell your data. See our Privacy Policy for the full breakdown.

Delete Your Account

If you'd like to permanently delete your 5-by-5 account and all associated data, you have two options:

  1. From the mobile app: Open the app, go to Settings, scroll to the bottom, and tap Delete Account. Follow the confirmation prompt to complete the deletion.
  2. From the web dashboard: Sign in to the web dashboard, navigate to Settings, and select Delete Account.

Account deletion is permanent and cannot be undone. The following data will be removed:

  • Your profile, certificates, and currency data
  • All flights you have logged
  • All bookings you have created
  • Any photos you have uploaded
  • Your membership in any group

If you are the sole remaining member of a group, the group and its aircraft record will also be deleted.

If you need assistance or have questions about account deletion, contact us at support@blueskyapplications.com.